How to Get Started with My Locker 360

  1. Visit the Website: Go to My Locker 360.
  2. Select "GET STARTED": Scroll down on the new screen and click on the "GET STARTED" button to begin.
  3. Get Approval: Follow the prompts to get approval for your account. This may involve verifying your email and providing some basic information.
  4. Click on Name Drop Down: Once approved, click on the name drop-down menu at the top right corner of the page.
  5. Manage Team Store: Select "Manage Team Store" from the drop-down menu to start customizing your team store.

How to Add a Coach to Your Existing Store

  1. Manage Team Store: Log in to your account and navigate to "Manage Team Store".
  2. Edit Team Store: Select "Edit Team Store" to access your store settings.
  3. Users & Customers: Go to the "Users & Customers" section.
  4. Edit User: Find the user you want to assign as a coach and click "Edit User".
  5. Change Role: Change their role to "Coach/Manager".

How to Access a Coach's Store

  1. Visit the Website: Go to My Locker 360.
  2. Enter Store Code: In the "JOIN YOUR TEAM" section, enter the store code provided by your coach.

How to Order Uniforms After the Close Date

  1. Manage Team Store: Log in to your account and go to "Manage Team Store".
  2. Edit Team Store: Select "Edit Team Store" to access your store settings.
  3. Team Store Details: Navigate to the "Team Store Details" section.
  4. Order Custom Product: Select the option to order a custom product after the last day. Please note that there will be an upcharge for this service.

How to Set the Dates for Your Store

  1. Manage Team Store: Log in to your account and go to "Manage Team Store".
  2. Edit Team Store: Select "Edit Team Store" to access your store settings.
  3. Team Store Details: Navigate to the "Team Store Details" section.
  4. Set Dates: Here, you can set the dates for when your store opens and the last day to order custom products.

What Do These Dates Mean?

  • Store Opening Date: This is the date when your store becomes available for orders.
  • Last Day to Order Custom Products: This is the final date customers can place orders for custom products.

Timing Recommendations

  • Two-Week Ideal: It's recommended to keep your store open for at least two weeks. This allows enough time for customers to place orders and for artwork to be finalized.
  • Production Begins After Closure: Once the store closes, production of the custom products will begin. This ensures all orders are processed and delivered in a timely manner.

 

Why do I have to indicate youth or adult?

 

  1. Sizing: Youth and adult sizes differ significantly. Selecting the correct category ensures that the uniforms fit properly.
  2. Design Preferences: Sometimes, youth and adult products may have different design elements or features tailored to their respective age groups.
  3. Inventory Management: It helps in managing inventory more efficiently, ensuring that the right products are available for each group.

 

How to Access Organization Logos

  1. Manage Team Store: Log in to your account and navigate to "Manage Team Store".
  2. Edit Team Store: Select "Edit Team Store" to access your store settings.
  3. Team Logos: Go to the "Team Logos" section to find and use logos from your organization.

 Can My Jersey Have Decorations Not on the Site?

 Unfortunately, you cannot order products in the store that cannot be built using the custom builder. However, you can connect with your sales representative to discuss alternative options for ordering special DYO (Design Your Own) jerseys.

 

Can we adjust the logo size

Yes, you can adjust the logo size! The logo will be resized to appear as large as possible on the jerseys. The custom builder will provide a close representation of the logo's size and placement on the final product.

 

How to Request Different Colors for Your Logos

  1. Upload Your Logo: When you upload your logo, a pop-up box will appear.
  2. Request Color Changes: Use the provided space in the upload pop-up box to specify the color changes you need.

 

How to Request Specific Changes to Your Logos

  1. Upload Your Logo: When you upload your logo, a pop-up box will appear.
  2. Request Changes: Use the provided space in the upload pop-up box to specify any changes you need, including color adjustments.

 

How Long Can My Store Be Open?

 Your store can be open for as long as you like! However, keep in mind that your custom close date triggers production. We recommend keeping your shop open for no longer than 3 weeks to ensure timely processing and delivery of custom products. You can, however, offer stock products all season long!

 

How often can I open a store?

There is no limit to the number of stores you can open.

 

How do I create a player profile?

Creating a player profile is easy! Just head over to MyLocker360, click on Player Profile, and then select Add Player Profile.

 

Can I create more than one player profile?

Absolutely! You can create multiple player profiles using your unique store code. This allows you to add different players to the same team seamlessly.

 

How do I shop at a different store?

Shopping at a different store is easy! Just enter the store code in the "JOIN YOUR TEAM" section.

How do I check the status of my order?

Checking the status of your order is simple! Just visit MyLocker360, go to Order History, and select the order you want to view.

 

How do I, a coach, check player orders?

As a coach, you can easily check player orders by visiting MyLocker360. Navigate to Manage Team Store, then Edit Team Store, and finally select Orders.

 

How do I change a customization like player name, graduation year, or player number on an order already placed?

Unfortunately, orders cannot be changed once placed. However, if the custom window of the team store is still open, you can cancel and refund the order, then place a new one with the desired customizations.

 

How do I change a logo or product customization after the store opens?

If you need to change a logo or product customization after the store opens, please contact customer service or your sales representative immediately. While we do not support changes to a live shop or product, we can assist in getting your product corrected to meet your needs.